BBRS Game Privacy Policy —
Your Data, Handled Carefully

BBRS Game ("we", "our", "the Platform") is committed to protecting the privacy of all players who use our online gaming services at bbrsgame.pro. This Privacy Policy sets out clearly what personal data we collect, why we collect it, how we store and protect it, and what rights you have regarding your own information.

By registering an account or using any service on the BBRS Game platform — whether that is placing a bet on a PSL match, spinning a slot game, playing Fish Games, or downloading the BBRS Game Android app — you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

We wrote this Policy in plain Pakistan English so every player understands exactly what they are agreeing to. If anything is unclear, our support team is available 24/7 to explain.

We collect information in three main ways: directly from you when you register and use the Platform, automatically through your device and browser, and from payment providers when you make deposits or withdrawals.

We do not collect more data than we actually need. If we ever need additional information from you, we will explain why before asking for it.

Every piece of data we hold is used for a specific, legitimate purpose. We do not use your data in ways that would surprise you. Here is a breakdown of what we use your information for:

• Account management: Creating and maintaining your BBRS Game account, processing logins and keeping your account secure.
• Identity verification: Confirming you are who you say you are, and that you meet the 18+ age requirement, before processing withdrawals.
• Payment processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards in a secure and accurate manner.
• Customer support: Responding to your queries, resolving disputes and assisting with account issues promptly.
• Platform improvement: Analysing usage patterns to improve game performance, fix technical issues and introduce features that Pakistani players actually want.
• Responsible gaming: Monitoring gaming patterns to identify potentially problematic behaviour and applying the appropriate tools such as deposit limits and session reminders.
• Fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access and abuse of promotional offers.
• Communications: Sending you important account notifications, security alerts and — where you have opted in — information about relevant promotions tied to events like PSL or T20 tournaments.

We do not use your personal data for automated decision-making that has significant legal effects without human review involved in the outcome.

All payments on BBRS Game are handled in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a card, payment information passes between your payment provider and BBRS Game's payment processing system.

BBRS Game does not store full card numbers or complete mobile wallet credentials. What we store is a transaction reference, the payment method type, the PKR amount and the timestamp. This is the minimum needed to match your deposit to your account and process your withdrawals accurately.

Your payment provider — whether that is JazzCash, Easypaisa, your bank, or another service — has their own privacy policy that governs how they handle your data on their side. We recommend reviewing those policies directly.

BBRS Game does not sell your personal data to any third party, full stop. We share data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data required to complete your deposit or withdrawal.
• Identity verification providers: Where a third-party verification service is used to confirm your CNIC, they receive only the document and reference data needed for that check.
• Technology providers: Our hosting, security and analytics partners may process certain technical data (such as IP addresses and session data) to keep the Platform running reliably. These providers are bound by strict data processing agreements.
• Legal requirements: If we are required by law or a legitimate authority to disclose data, we will comply to the extent legally required. We will notify you where we are permitted to do so.
• Fraud prevention networks: Where we suspect financial fraud or account abuse, we may share relevant details with payment providers or fraud prevention services to protect all players on the Platform.

We do not share your data with advertisers, data brokers, or any unrelated businesses. Our commercial partners do not receive individual player profiles.

BBRS Game uses cookies and similar technologies to make the Platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. We use the following types:

• Essential cookies: These are required for the Platform to function. They keep you logged in during your session and remember your language and currency preferences. You cannot opt out of these without stopping use of the Platform.
• Performance cookies: These track how pages and games are used — which pages load slowly, where errors occur, how long sessions last. This data is aggregated and used to improve the Platform for all players.
• Security cookies: These help us detect suspicious login attempts and protect your account from unauthorised access.
• Preference cookies: These remember settings you have chosen, such as your preferred deposit method or notification preferences, so you do not have to re-enter them each visit.

Most browsers allow you to manage or delete cookies through their settings. Disabling essential cookies will prevent you from logging in and using the Platform. Disabling performance or preference cookies will not block access but may affect your experience.

We keep your personal data for as long as your account is active and for a reasonable period after closure to comply with our legal and operational obligations. The general retention periods we apply are:

• Account and registration data: Retained for the duration of your account plus five years after closure.
• Transaction records: PKR deposit and withdrawal records are retained for seven years for financial record-keeping purposes.
• Identity verification documents: Retained for five years from the date of verification or account closure, whichever is later.
• Support communications: Chat logs and email correspondence are kept for two years from the date of the conversation.
• Usage and session data: Aggregated usage analytics are retained indefinitely in anonymised form. Individual session logs are deleted after 12 months.

When your data reaches the end of its retention period, we securely delete or anonymise it so it can no longer be linked back to you personally.

The security of your personal information is something we take seriously at BBRS Game. We use a combination of technical and organisational measures to protect your data from unauthorised access, loss or misuse:

• Encryption in transit: All data passed between your device and our servers is encrypted using TLS (Transport Layer Security), including login credentials, payment details and personal information.
• Encrypted storage: Sensitive data stored on our servers — including passwords and identity document references — is encrypted at rest.
• Access controls: Only authorised BBRS Game staff with a legitimate reason can access player account data. Access is logged and audited regularly.
• Two-factor authentication: We support additional verification steps for account logins and sensitive account changes to prevent unauthorised access.
• Regular security reviews: Our systems and processes are reviewed periodically to identify and address potential vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee 100% security. If you suspect your account has been compromised, contact our support team immediately so we can take action to protect your account and balance.

You have meaningful rights over your personal data. Here is what you can ask us to do, and how:

To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within a reasonable timeframe. We may need to verify your identity before acting on a request to protect your account from unauthorised changes.

BBRS Game is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that a player under 18 has registered an account, we will close that account immediately and delete the associated personal data as soon as practically possible.

If you are a parent or guardian and believe your child may have registered on BBRS Game, please contact our support team immediately. We take under-age gaming very seriously and will act quickly to resolve the situation.

We may update this Privacy Policy from time to time to reflect changes in how we operate, the payment methods we support, or relevant legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

We encourage you to review this Policy periodically. If we make significant changes that affect how we handle your data in a material way, we will notify you through the Platform or via the email address registered to your account. Continued use of the Platform after an update is published means you accept the revised Policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your information is being handled, please get in touch with our support team. We are available 24/7 via live chat on the Platform.

You can also reach us by email: [email protected]

For questions about your account security, responsible gaming tools or self-exclusion, please visit our Responsible Gaming page or speak with a support agent directly.